Customs Brokers Licensing Regulations, 2018 › Customs Brokers Licensing Regulations, 2018
Regulation 10. Obligations of Customs Broker
Customs Brokers Licensing Regulations, 2018
Official text
Regulation 10. Obligations of Customs Broker: - A Customs Broker shall -
(a) obtain an authorisation from each of the companies, firms or individuals by whom he is for the time being employed as a Customs Broker and produce such authorisation whenever required by the Deputy Commissioner of Customs or Assistant Commissioner of Customs, as the case may be;
(b) transact business in the Customs Station either personally or through an authorized employee duly approved by the Deputy Commissioner of Customs or Assistant Commissioner of Customs, as the case may be;
(c) not represent a client in any matter to which the Customs Broker, as a former employee of the Central Board of Indirect taxes and Customs gave personal consideration, or as to the facts of which he gained knowledge, while in Government service;
(d) advise his client to comply with the provisions of the Act, other allied Acts and the rules and regulations thereof, and in case of non-compliance, shall bring the matter to the notice of the Deputy Commissioner of Customs or Assistant Commissioner of Customs, as the case may be;
(e) exercise due diligence to ascertain the correctness of any information which he imparts to a client with reference to any work related to clearance of cargo or baggage;
(f) not withhold information contained in any order, instruction or public notice relating to clearance of cargo or baggage issued by the Customs authorities, as the case may be, from a client who is entitled to such information;
(g) promptly pay over to the Government, when due, sums received for payment of any duty, tax or other debt or obligations owing to the Government and promptly account to his client for funds received for him from the Government or received from him in excess of Governmental or other charges payable in respect of cargo or baggage on behalf of the client;
(h) not procure or attempt to procure directly or indirectly, information from the Government records or other Government sources of any kind to which access is not granted by the proper officer;
(i) not attempt to influence the conduct of any official of the Customs Station in any matter pending before such official or his subordinates by the use of threat, false accusation, duress or the offer of any special inducement or promise of advantage or by the bestowing of any gift or favour or other thing of value;
(j) not refuse access to, conceal, remove or destroy the whole or any part of any book, paper or other record, relating to his transactions as a Customs Broker which is sought or may be sought by the Principal Commissioner of Customs or Commissioner of Customs, as the case maybe;
(k) maintain up to date records such as bill of entry, shipping bill, transhipment application, etc., all correspondence, other papers relating to his business as Customs Broker and accounts including financial transactions in an orderly and itemised manner as may be specified by the Principal Commissioner of Customs or Commissioner of Customs or the Deputy Commissioner of Customs or Assistant Commissioner of Customs, as the case maybe;
(l) immediately report the loss of license granted to him to the Principal Commissioner of Customs or Commissioner of Customs, as the case may be;
(m) discharge his duties as a Customs Broker with utmost speed and efficiency and without any delay;
(n) verify correctness of Importer Exporter Code (IEC)number, Goods and Services Tax Identification Number (GSTIN), identity of his client and functioning of his client at the declared address by using reliable, independent, authentic documents, data or information;
(o) inform any change of postal address, telephone number, e-mail etc. to the Deputy Commissioner of Customs or Assistant Commissioner of Customs, as the case may be, of all Customs Stations including the concerned Deputy Commissioner or Assistant Commissioner of the Commissionerate who has granted the license immediately within two days;
(p) maintain all records and accounts that are required to be maintained under these regulations and preserve for at least five years and all such records and accounts shall be made available at any time for the inspection of officers authorised for this purpose; and
(q) co-operate with the Customs authorities and shall join investigations promptly in the event of an inquiry against them or their employees.
Judgments on Regulation 10
- Entire Logistics Pvt Ltd vs Commissioner Of Customs Import-New… — CESTAT, 2 Sep 2026. A customs broker who knowingly advises mis-classification to enable an importer to claim an inadmissible exemption or clear prohibited goods is liable to penalty under Sections 112 and 114AA, and a voluntary,…
- M/S Vogue Logistics Pvt Ltd vs The Commissioner Of Customs Airport And General — Delhi High Court, 31 Aug 2026. Where oral evidence is sought to be relied upon in an inquiry under Regulation 17 of the CBLR, the Customs Broker must be afforded the corresponding right of cross-examination under Regulation 17(4), but a procedural…
- J.B.Singh & Sons vs Commissioner Of Customs-Pune — CESTAT, 31 Jul 2026. A Customs Broker who files bills of entry based on documents supplied by the importer with the check list approved in writing by the importer, and without knowledge of the mis-declaration or of the applicable import…
- M/S Anax Air Services Pvt. Ltd vs Commissioner Of Customs New Delhi — Delhi High Court, 10 Apr 2026. A Customs Broker's contravention of the obligations under the CBLR attracts disciplinary sanction—revocation, forfeiture of security and penalty—even without proof of criminal intention, since the agent cannot plead…
- Falcon Air Cargo And Travels Pvt Ltd vs Commissioner Of Customs Airport &… — CESTAT, 2 Apr 2026. A Customs Broker who verifies a client through government-issued documents such as the IEC and GSTIN fulfils Regulation 10(n), for it cannot be faulted for trusting certificates issued by government officers and need…
- Atr Logistics India Pvt Ltd vs Commissioner Of Customs Airport &… — CESTAT, 18 Nov 2025. A Customs Broker fulfils Regulation 10(n) by verifying the client's IEC, GSTIN, identity and declared address through reliable, independent, authentic documents such as government-issued GSTIN and IEC; physical…
- Planet World Cargo vs Commissioner, Customs (Airport &… — CESTAT, 31 Oct 2025. A Customs Broker cannot file Shipping Bills or Bills of Entry in the name of an exporter or importer without that person's explicit authorisation — acting at the behest of a third party renders the documents benami and…
- International Cargo Services vs Ahmedabad — CESTAT, 11 Apr 2022. Revocation of a Customs Broker's licence must be commensurate with the gravity of the offence and, being an extreme and harsh punishment, should be imposed only in the rarest of rare cases of serious irregularity or…
- Shri.K.Ananthapadmanabha Rao vs The Commissioner Of Central Taxes — Karnataka High Court, 27 Apr 2026. An order of dismissal passed without granting a specifically requested personal hearing—despite pending parallel criminal discharge and customs appellate proceedings—violates the principles of natural justice, and such…